We are committed to protecting your personal information and handling it in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any concerns about how we collect, use, store, or process your personal data, we encourage you to contact us in the first instance so that we can investigate and resolve the matter.
How to Make a Data Protection Complaint
You can contact our Data Protection Lead using the details below:
- Data Protection Lead: Adam Gregg
- Email: privacy@whiteandbrooks.co.uk
- Telephone: 01243 870044
- Postal Address: 70 Aldwick Road, Bognor Regis, PO21 2PE
Please provide as much information as possible about your concern, including your contact details and the nature of the issue, so that we can investigate fully.
Our Response
We will acknowledge your complaint as soon as reasonably practicable and aim to provide a substantive response within 30 days. Where additional time is required due to the complexity of the matter, we will keep you informed of progress.
Your Rights
You have the right to request access to the personal data we hold about you, ask us to correct inaccurate information, request the deletion of your data in certain circumstances, restrict or object to processing, and request the transfer of your data where applicable.
Complaints to the Information Commissioner's Office (ICO)
If you are dissatisfied with our response, or believe we are processing your personal data unlawfully, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO).
For further information or to make a complaint, please visit:
Information Commissioner's Office (ICO)
You may also contact the ICO by telephone on 0303 123 1113.